Member feedback guided the upgrade to Dakota Electric’s billing system and online tools. MyDEA replaces the previous portal with a modern platform offering improved functionality and expanded self-service options.

• Account numbers will be updated.
• A new online portal and billing system will be available.
• A redesigned electric bill will provide clearer information.

MyDEA will officially go live on the morning of Monday, February 23. On that day:

• Members with an email address on file will receive a customized link to create their new MyDEA profile. Step-by-step instructions will also be available on our website.

• Important: Existing usernames, passwords, account numbers, and saved payment methods will not transfer for security reasons.

• Members enrolled in automatic payments (EFT) will need to re-enter payment methods to avoid service disruptions.

Bills

• The new bill design will begin appearing in March.
• Members can choose how to receive their bill: paper, email, text, and through MyDEA.

Payments

• Paying by check remains the same.
• ACH/EFT payments and AutoPay must be re-entered in MyDEA.
• Credit cards and digital wallets (Venmo, PayPal, etc.) can now be set up for recurring payments.
• Online processing fees are reduced from $3.95 to $2.95.

Portal

• Members currently using QuikPay or EZ-Pay websites will be automatically redirected to MyDEA.
• Account settings and notification preferences are easy to manage.
• Members can conveniently access energy usage and outage information.