Beware of energy scams
Dakota Electric Association wants to remind members to beware of any suspicious phone calls or visitors who may come to their doors posing as Dakota Electric employees and asking for personal financial information or money. Utilities across the country have reported similar scams targeting residential and business customers.
Individuals claiming to be utility employees or collection agency personnel are using a variety of techniques to try and gain access to members’ funds, usually by indicating a member has an outstanding debt and is about to lose service.
Dakota Electric reminds everyone if it seems suspicious, it most likely is suspicious.
Unless you initiate the call, never give out Social Security numbers, credit card information or banking information to anyone who calls you, regardless of who they claim to represent.
Dakota Electric does not call members asking for financial information. If you receive a call like this, hang up immediately and contact your local police. If you receive a visit from someone claiming to be with Dakota Electric, ask to see their identification. If threatened with disconnection of service, please call Dakota Electric member services at 651-463-6212. Consumers should NOT use a number provided by the caller since it could be part of the scam.
If your account is past due, Dakota Electric will:
• Never instruct you to purchase a pre-paid credit card.
• Send a Disconnection Notice by U.S. Mail before taking further action.
“We want our members to be aware of these scams, so they will not lose their money,” Energy and Member Services Vice President Mike Fosse said. “Members should be suspicious, and please call us to verify any potential disconnection.”