Walking through our meter installation process

Dakota Electric is working to upgrade more than 116,000 electric meters throughout our service area. Technicians from our contractor, Anixter, are replacing aging meters with advanced meters to improve service and reliability.

Meter contractor 1

To ensure public safety, each meter technician will take their temperature prior to their shift. They will carry identification and drive vehicles with Anixter’s logo and Dakota Electric’s logo. Additionally, each technician will wear a work vest with Dakota Electric’s logo displayed on the back.

Step 1
Meter contractor and homeowner

Postcards will be mailed to members approximately one to three weeks before their scheduled installation. Once a meter technician arrives at the member’s home, they will knock and present themselves. All technicians will follow social distancing guidelines and wear a mask while making contact with the member.

Step 2
Meter contractor and homeowner

The meter technician will replace the equipment on the exterior of the home. Before-and-after photos will be taken to ensure accuracy of the installation. The entire process will take around 10 to 15 minutes for every meter. Some members may experience a brief interruption of power.

Step 3
Postcard

After the equipment is updated, the meter technician will leave a door hanger indicating a successful installation. Please call 651-460-7499 or email [email protected] if you have any questions. Thank you for your patience as we work to improve our service!

Step 4