At Dakota Electric, we hold ourselves to the highest standard of member service and integrity while maintaining a close-knit, family-friendly working environment. Dakota Electric’s success depends on the skills and collective strength of all of our employees and their motivation to help our members. 

This month we are featuring a few of our member services representatives (MSRs) since they are the main point of contact for our members. Their ability to empathize and wield social skills is critical to building rapport with our members and getting the information they need in order to help them. Here’s what they had to say about why they enjoy working at Dakota Electric.