Today’s scammers are sneaky and sophisticated — targeting potential victims by phone, online and in-person. Scammers often target individuals or communities that are in need or susceptible to their schemes. By knowing what you can expect from Dakota Electric, you’ll be better prepared to spot and stop a scam.
Dakota Electric Will:
Help you make payment arrangements for past due accounts. If no payment agreement is reached, service may be disconnected.
Drive a Dakota Electric vehicle, wear company clothing and carry Dakota Electric identification.
Allow you to verify our identity. Ask to see a Dakota Electric photo ID and have the person wait outside while you call us at 651-463-6212 to verify your account status.
Dakota Electric Will NOT:
Demand immediate payments by prepaid credit or debit cards.
Call claiming you have overpaid your utility bill, and ask you to provide personal bank account information or a credit card number to facilitate a refund.
Call asking for social security numbers, credit card or banking information to avoid disconnection.
Disconnect your service outside of our office hours: 7 a.m. to 5:30 p.m., Monday through Friday.
Dakota Electric sends out Circuits monthly newsletter to our members each month. Inside, members can find valuable money- and energy-saving tips, special event details, news about Dakota Electric and electric utility industry information that may impact electric bills.
Dakota Electric Association
4300 220th Street West
Farmington, Minnesota 55024