A new, easier way to manage your electric account

Dakota Electric is launching My Dakota Electric Account (MyDEA), a new portal and billing system designed to make managing your electric account simpler, more flexible, and more informative.

What’s changing

  • Account numbers will be updated.
  • A new online portal and billing system will be available.
  • A redesigned electric bill will provide clearer information.

Member feedback guided the upgrade to Dakota Electric’s billing system and online tools. MyDEA replaces the previous portal with a modern platform offering improved functionality and expanded self-service options.

What members need to do

  • Account setup begins in late February.
  • Members with an email address on file will receive a customized link to create their new MyDEA profile. Step-by-step instructions will also be available on our website.
  • Important: Existing usernames, passwords, account numbers, and saved payment methods will not transfer for security reasons.
  • Members enrolled in automatic payments (EFT) will need to re-enter payment methods to avoid service disruptions.

Key things members should know

Bills

  • The new bill design will begin appearing in March.
  • Members can choose how to receive their bill: paper, email, text, and through MyDEA.

Payments

  • Paying by check remains the same.
  • ACH/EFT payments and AutoPay must be re-entered in MyDEA.
  • Credit cards and digital wallets (Venmo, PayPal, etc.) can now be set up for recurring payments.
  • Online processing fees are reduced from $3.95 to $2.95.

Portal

  • Members currently using QuikPay or EZ-Pay websites will be automatically redirected to MyDEA. See page 3 for account setup instructions.
  • Account settings and notification preferences are easy to manage.
  • Members can conveniently access energy usage and outage information.

Visit www.dakotaelectric.com after February 23 to set up your new MyDEA Account.

Sign up for email reminders as we get closer to launch.