Update – May 5, 2021
The COVID pandemic is now over a year old and has been difficult for many of our members. Dakota Electric Association is a critical service and we play an important role as we keep the lights on for you, our members. At the start of the COVID pandemic, we temporarily suspended all late-payment fees and disconnections to assist our members during this time.
Dakota Electric and other regulated utilities are working with the Minnesota Public Utilities Commission and will be resuming collection activity on including disconnections and late fees based on account status. Our plan includes these key dates:
June 1, 2021: Begin mailing disconnect notices to members with past-due accounts.
August 2, 2021: Resume disconnections and late fees as necessary based on the account status as of the proposed disconnection date.
We encourage you to contact your local energy assistance agency if you have issues paying your electric bill.
CAP (Scott, Carver, Dakota) 651-322-3500
Three Rivers CAP (Goodhue, Rice) 1-800-277-8418
Dakota County Emergency Assistance 651-554-5611
Salvation Army 952-898-9367
Energy assistance agencies have a limited amount of funding which is available on a first come, first serve basis. Therefore, it is crucial that you contact them as soon as possible. It is also important that you reach out to us if you are unable to pay your bill. We will work with you to establish a payment plan for your account. Our Member Services staff is available Monday through Friday from 7 a.m. to 7 p.m. at 651-463-6212 or 1-800-874-3409.
Thank you for being a member of Dakota Electric Association.