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Assistance for Military Service Personnel

If a member is ordered into active duty, for deployment or for a change of duty station, Minnesota law may protect these military personnel and their families from shutoff if they cannot pay their utility bills in full.

Call 651-463-6212 to get an application and set up a payment plan. You must keep your payment plan to qualify for protection.

Cold Weather Rule

Are you struggling to pay your utility bills? Members can avoid disconnection or be eligible for reconnection between Oct. 15 and April 15 by following steps outlined by Minnesota’s Cold Weather Rule.

Watch for your September bill statement between Sept. 16 and Oct. 7. The bill will include a Cold Weather Rule brochure with more information on program details and contact information for agencies that provide utility payment assistance.

We’ll Work With You

The past few months have been difficult for many of our commercial and residential members. We recognize that Dakota Electric Association is a critical service and that we play an important role as we keep the lights on for you, our members. We also recognize that many of our members may be experiencing financial difficulties during these unusual times.

It is important that you reach out to us if you are unable to pay your bill. We will work with you to establish a payment plan for your account. Our Member Services staff is available Monday through Friday from 7 a.m. to 7 p.m. at 651-463-6212 or 1-800-874-3409 or email [email protected].

Energy Assistance Resources Available

Scott-Carver-Dakota CAP Agency
651-322-3500 | 2496 145th St. W., Rosemount, MN 55068

360 Communities
952-985-5300 501 East Highway 13, Suite 112, Burnsville, MN 55337

Dakota County Economic Assistance
651-554-5611 | 1 Mendota Road W., Suite 100, West St. Paul, MN 55118

Goodhue County Health & Human Services
651-385-3200 | 426 West Ave., Red Wing, MN 55066

Three Rivers Community Action, Inc.
507-316-0610 | 1414 North Star Dr., Zumbrota, MN 55992

Rice County Social Services
507-332-6115 | 320 3rd St. NW., Faribault, MN 55021

Scott County Human Services 952-445-7751 | 200 4th Ave. W., Shakopee, MN 55379

Dakota Electric provides local law enforcement agencies throughout Dakota County, Northfield and Cannon Falls with McGruff ID kits each year. Each kit contains a personal identification section, complete with a fingerprint kit to help parents keep an up-to-date file on their child. Police officers distribute the kits to classrooms if a teacher makes a request. If you are interested in obtaining a kit, contact your local police department.