Dakota Electric has resumed collection activity, including disconnections and late fees, based on account status. Members with past-due accounts were mailed disconnection notices on June 1, and are subject to disconnection as soon as August 2.
We want to help our members find energy assistance resources that can help bring their account current. Minnesota’s Energy Assistance Program (EAP) expanded its eligibility requirements and significantly increased the amount of funding available to help members pay costs associated with heat and electricity. Funding is available on a first-come, first-served basis, so it is crucial to contact an energy assistance agency as soon as possible.
If you or someone you know needs more time to pay the amount owed, we will work with you to establish a payment plan for your account. You can contact us Monday through Friday from 7 a.m. to 7 p.m. at 651-463-6212 or 1-800-874-3409, or email [email protected].
As utility scams become increasingly more sophisticated, it may be hard for members to differentiate between scams and legitimate messages. If you’re ever unsure of who contacted you, hang up immediately and call Dakota Electric to verify your account status. DO NOT use the phone number given to you.