2022 Energy Trends Expo
Join us for our annual Energy Trends Expo!
Registration requested at:
Change in Call Center & Drive-Up Window Hours
Starting October 3, 2022, our member services call center and drive-up window hours will be changing to 7 a.m. – 5:30 p.m., Monday-Friday. Lobby hours will remain the same.
We appreciate your flexibility and want to remind you of the other payment options available, such as our online options QuikPay and EZ-Pay, and our drop boxes located outside our building.
Assistance for Military Service Personnel
If a member is ordered into active duty, for deployment or for a change of duty station, Minnesota law may protect these military personnel and their families from shutoff if they cannot pay their utility bills in full.
Call 651-463-6212 to get an application and set up a payment plan. You must keep your payment plan to qualify for protection.
For more information, visit www.dakotaelectric.com/member-services/billing-payment/financial-assistance.
Cold Weather Rule Notification
Members can avoid disconnection or be eligible for reconnection between Oct. 1 and April 30 by following steps outlined by Minnesota’s Cold Weather Rule. Your August bill statement included a Cold Weather Rule brochure with more information on program details and contact information for agencies that provide utility payment assistance.
For more information, visit www.dakotaelectric.com/member-services/billing-payment/electric-rates-rights.
Air-Source Heat Pump Promotional Rebates Extended!
We have extended our promotional rebates until Sept. 30, 2022. Install a qualifying, energy-saving air-source heat pump or ductless air-source heat pump and save!
Visit www.dakotaelectric.com/member-services/programs-rebates/promos for more information.