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Assistance for Military Service Personnel

When a household member has been ordered into active military duty, for deployment or for a change of duty station, they may find it hard to pay their utility bills. According to Minnesota Statute 325E.028, these military personnel may be protected from disconnection if they cannot pay their utility bills in full. To apply for protection, you must meet requirements as outlined in the statute.

Call 651-463-6212 to get an application and set up a payment plan. You must keep your payment plan to qualify for protection.

Cold Weather Rule

Are you struggling to pay your utility bills? Members can avoid disconnection or be eligible for reconnection between Oct. 15 and April 15 by following steps outlined by Minnesota’s Cold Weather Rule.

Watch for your bill statement between Sept. 11 and Oct. 9. The bill will include a brochure with more information on program details and contact information for agencies that provide utility payment assistance.